在非洲廣袤的土地上，基礎(chǔ)設(shè)施建設(shè)的快速發(fā)展推動了對高質(zhì)量二手挖掘機(jī)的需求。上海挖百萬二手挖掘機(jī)憑借卓越的服務(wù)和豐富的經(jīng)驗，成功幫助一家非洲大型建筑公司完成了一次驚心動魄的采購任務(wù)。本文將分享這個激動人心的客戶案例，展示我們在采購和出口流程中的專業(yè)能力和客戶滿意度。

Across the vast lands of Africa, the rapid development of infrastructure has fueled the demand for high-quality used excavators. Shanghai Wa Baiwan Used Excavators, with its excellent services and extensive experience, successfully assisted a major African construction company in completing a thrilling procurement task. This article shares this exciting client case, showcasing our expertise and client satisfaction in the procurement and export process.

客戶背景

Client Background

我們的客戶是一家位于肯尼亞的知名建筑公司，專注于大型基礎(chǔ)設(shè)施項目，如高速公路、橋梁和商業(yè)建筑等。隨著公司業(yè)務(wù)的不斷擴(kuò)展，他們急需采購一批高質(zhì)量的二手挖掘機(jī)，以確保新項目的順利進(jìn)行。經(jīng)過多次考察和對比，客戶決定與上海挖百萬二手挖掘機(jī)合作，開啟這段非凡的采購之旅。

Our client is a renowned construction company based in Kenya, specializing in large-scale infrastructure projects such as highways, bridges, and commercial buildings. As the company's business expanded, they urgently needed to procure a batch of high-quality used excavators to ensure the smooth progress of new projects. After multiple evaluations and comparisons, the client decided to partner with Shanghai Wa Baiwan Used Excavators, embarking on this extraordinary procurement journey.

需求分析與設(shè)備選擇

Needs Analysis and Equipment Selection

需求分析：客戶需要12臺性能優(yōu)越且符合環(huán)保標(biāo)準(zhǔn)的二手挖掘機(jī)，要求品牌為卡特彼勒和小松，設(shè)備需具備即刻使用的能力，并且能夠應(yīng)對復(fù)雜的施工環(huán)境。

Needs Analysis: The client required 12 high-performance used excavators that meet environmental standards, preferring brands such as Caterpillar and Komatsu. The equipment needed to be ready for immediate use and capable of handling complex construction environments.

設(shè)備選擇：根據(jù)客戶的具體需求，我們迅速在庫存中篩選出符合要求的設(shè)備，并提供了詳細(xì)的設(shè)備清單、性能報告及環(huán)保認(rèn)證。客戶最終選擇了6臺卡特彼勒330D和6臺小松PC240LC-8二手挖掘機(jī)。

Equipment Selection: Based on the client's specific needs, we quickly filtered through our inventory to select suitable equipment and provided detailed equipment lists, performance reports, and environmental certifications. The client ultimately chose 6 used Caterpillar 330D and 6 used Komatsu PC240LC-8 excavators.

設(shè)備檢查與質(zhì)量控制

Equipment Inspection and Quality Control

在客戶確定設(shè)備后，我們安排了專業(yè)的技術(shù)團(tuán)隊對每臺挖掘機(jī)進(jìn)行全面檢查，包括發(fā)動機(jī)、液壓系統(tǒng)、履帶、操作系統(tǒng)及環(huán)保排放情況。客戶非常重視設(shè)備的質(zhì)量和性能，全程參與檢查過程，確保設(shè)備符合他們的高標(biāo)準(zhǔn)要求。

After the client confirmed the equipment, we arranged for a professional technical team to conduct comprehensive inspections on each excavator, including key components such as the engine, hydraulic system, tracks, operating system, and environmental emissions. The client, placing high importance on the quality and performance of the equipment, participated in the inspection process to ensure the equipment met their high standards.

出口流程與物流安排

Export Process and Logistics Arrangements

獲取出口許可：我們協(xié)助客戶準(zhǔn)備并獲取了所有必要的出口文件，包括出口許可證、商業(yè)發(fā)票、裝箱單、原產(chǎn)地證書和環(huán)保認(rèn)證報告。

Obtaining Export Licenses: We assisted the client in preparing and obtaining all necessary export documents, including export licenses, commercial invoices, packing lists, certificates of origin, and environmental certification reports.

物流安排：根據(jù)客戶的需求，我們選擇了海運方式，并與專業(yè)的物流公司合作，安排了設(shè)備的裝載和運輸。為了確保設(shè)備在運輸過程中的安全，我們還為客戶購買了全面的運輸保險。

Logistics Arrangements: Based on the client's needs, we chose sea transportation and collaborated with a professional logistics company to arrange the loading and shipping of the equipment. To ensure the safety of the equipment during transportation, we also purchased comprehensive transportation insurance for the client.

交付與售后服務(wù)

Delivery and After-Sales Service

設(shè)備交付：所有設(shè)備順利通過了肯尼亞海關(guān)的檢查，并按時運抵蒙巴薩港口。客戶在驗收設(shè)備后，對設(shè)備的狀態(tài)和性能非常滿意，并對我們的專業(yè)服務(wù)給予高度評價。

Equipment Delivery: All equipment successfully passed customs inspections in Kenya and arrived at the Mombasa port on time. The client was very satisfied with the condition and performance of the equipment upon inspection and highly appreciated our professional services.

售后服務(wù)：為了保證客戶的使用體驗，我們提供了全面的售后服務(wù)，包括技術(shù)支持和設(shè)備維護(hù)建議。客戶在使用過程中，如遇到任何問題，均可隨時聯(lián)系我們獲取幫助。

After-Sales Service: To ensure the client's user experience, we provided comprehensive after-sales services, including technical support and equipment maintenance advice. The client could contact us at any time for assistance if any issues arose during use.

通過這個案例，我們展示了上海挖百萬二手挖掘機(jī)在采購和出口流程中的專業(yè)能力和客戶至上的服務(wù)理念。如果您有二手挖掘機(jī)的采購需求，歡迎聯(lián)系我們，我們將竭誠為您提供最優(yōu)質(zhì)的服務(wù)！

This case demonstrates Shanghai Wa Baiwan Used Excavators' expertise and customer-first service philosophy in the procurement and export process. If you have used excavator procurement needs, please contact us, and we will be happy to provide you with the best service!

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