案例背景

Case Background

上海挖百萬二手挖掘機公司（以下簡稱“挖百萬”）接到來自尼日利亞的一家大型建筑公司的訂單。該公司正在進行一個大型基礎設施建設項目，急需幾臺高效能的挖掘機。他們通過互聯網搜索，發現了挖百萬的優質設備和良好信譽，遂聯系挖百萬進行采購洽談。 Shanghai Wabaiwan Used Excavators Company (hereinafter referred to as "Wabaiwan") received an order from a large construction company in Nigeria. The company was undertaking a large-scale infrastructure project and urgently needed several high-performance excavators. They discovered Wabaiwan's high-quality equipment and good reputation through an online search and contacted Wabaiwan for procurement negotiations.

客戶需求

Customer Requirements

尼日利亞客戶需要： The Nigerian customer needed:

• 設備類型：5臺二手挖掘機，型號為Caterpillar 320D。Equipment Type: 5 used excavators, model Caterpillar 320D.

• 設備狀態：要求設備性能良好，運行時間不超過5000小時，附帶完整的維護記錄。Equipment Condition: Required good performance, less than 5000 operating hours, with complete maintenance records.

• 交貨時間：由于項目緊急，需要在一個月內完成交付。Delivery Time: Due to the urgency of the project, delivery was needed within a month.

• 預算：每臺設備的預算不超過50000美元。Budget: The budget for each piece of equipment should not exceed $50,000.

交易過程

Transaction Process

1. 初步溝通：挖百萬的銷售團隊通過郵件和電話與尼日利亞客戶進行了初步溝通，了解客戶的具體需求和預算。Initial Communication: Wabaiwan's sales team communicated with the Nigerian customer via email and phone to understand their specific needs and budget.

2. 設備篩選：根據客戶要求，挖百萬篩選出了5臺符合條件的Caterpillar 320D挖掘機，并提供了詳細的設備信息和維護記錄。Equipment Selection: Based on the customer's requirements, Wabaiwan selected 5 Caterpillar 320D excavators that met the criteria and provided detailed equipment information and maintenance records.

3. 價格談判：雙方就設備價格進行了談判，最終確定每臺挖掘機的價格為48000美元，符合客戶的預算。Price Negotiation: Both parties negotiated the equipment price and finally agreed on $48,000 per excavator, which was within the customer's budget.

4. 合同簽訂：挖百萬與尼日利亞客戶簽訂了正式的采購合同，明確了設備型號、數量、價格、交貨時間和售后服務等條款。Contract Signing: Wabaiwan signed a formal procurement contract with the Nigerian customer, specifying the equipment model, quantity, price, delivery time, and after-sales service terms.

5. 支付方式：客戶通過銀行轉賬支付了50%的預付款，剩余款項將在設備交付并驗收后支付。Payment Method: The customer paid a 50% down payment via bank transfer, with the remaining amount to be paid after delivery and inspection.

6. 設備檢驗和發貨：挖百萬安排技術團隊對設備進行了全面檢驗，確保設備狀態良好。然后，通過海運將設備發往尼日利亞。Equipment Inspection and Shipment: Wabaiwan arranged for a technical team to conduct a thorough inspection of the equipment to ensure good condition. The equipment was then shipped to Nigeria by sea.

7. 到貨驗收：設備到達尼日利亞后，客戶進行了驗收檢查，確認設備狀態符合合同要求，并支付了剩余款項。Arrival and Inspection: Upon arrival in Nigeria, the customer conducted an acceptance inspection, confirming that the equipment condition met the contract requirements, and paid the remaining balance.

8. 售后服務：挖百萬提供了一年的售后服務，包括技術支持和零部件供應，確保設備的順利使用。After-sales Service: Wabaiwan provided one year of after-sales service, including technical support and spare parts supply, ensuring smooth operation of the equipment.

案例總結

Case Summary

這次交易的成功不僅為尼日利亞客戶的項目提供了高效的設備支持，也進一步提升了挖百萬在國際市場的聲譽。通過詳細的溝通和專業的服務，挖百萬成功地滿足了客戶的需求，建立了良好的合作關系。 The success of this transaction not only provided efficient equipment support for the Nigerian customer's project but also further enhanced Wabaiwan's reputation in the international market. Through detailed communication and professional service, Wabaiwan successfully met the customer's needs and established a good cooperative relationship.

訪問我們的網站：上海挖百萬二手挖掘機公司
Visit our website: Shanghai Wabaiwan Used Excavators Company

聯系我們：wabaiwan@qq.com
Contact us: wabaiwan@qq.com